The initiative aims to improve road safety and restore public trust in the capital's bus system, said Transport Minister Dr Pankaj Kumar Singh.
In response to growing complaints about rash driving, skipped bus stops and misbehaviour by Delhi Transport Corporation (DTC) staff, the Delhi government on Friday announced a mandatory training programme for all its bus drivers and conductors.
The initiative aims to improve road safety and restore public trust in the capital's bus system, said Transport Minister Dr Pankaj Kumar Singh. "To improve the public image of Delhi Transport Corporation, the Delhi Government has prepared a master plan," Dr Singh said. "Drivers and conductors will be given regular training, with special focus on ethical values, customer service and safe driving techniques."
CCTV Cameras To Monitor Driver Conduct
The reform will be supported by CCTV surveillance inside DTC buses. Cameras already installed across the fleet will now be used to track staff behaviour in real time. "The work and behaviour of drivers and conductors will be monitored, and regular counselling will also be done," Dr Singh said.
Officials added that footage would help identify dangerous practices such as overspeeding, jumping red lights, improper bus stops and driving with doors open, common issues that compromise commuter safety.
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